In my line of work, I see many service-based entrepreneurs offer packages with similar services. One graphic designer may have a package for Instagram graphics and another for YouTube thumbnails, and another may combine several different social channels in a single offer. Even though packages may change, business owners will still likely use a similar client agreement for everything they offer.
But what happens if you want to add a new service to your business that doesn’t really align with what you already offer? In this episode, I review four steps you can use whenever you’re adding a new service to help ensure the continued protection of the legal side of your business.
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In this episode:
[02:24] – The first step is easy but critical because the other steps build on it.
[03:55] – Danielle starts reviewing some of the most common areas you may need to change in your client agreement.
[04:58] – Does your termination provision still work with your new service?
[06:49] – Are you changing any logistics with your new offer?
[07:48] – With a new service, you may need to set these boundaries with your clients.
[08:08] – Danielle reveals how to handle one of the bigger changes to your client agreement.
[09:07] – Will you need to update your website policies?
[10:27] – In some cases, you might also need to update the language in your disclaimer.
[12:11] – Whenever you add a service, consider if you need to add this protection.
[12:33] – Please do this first if you’re giving your new service or program a distinctive name.
[14:14] – Danielle wraps everything up with a recap of all four steps.
Links & Resources:
- United States Patent and Trademark Office (USPTO)
- Episode 19: “Group Program Agreements”
- Episode 18: “Client Agreements for Service Business Owners”
- Episode 4: “How to Protect Your Website”
- Episode 5: “How to Protect Your E-commerce Website”
- Episode 22: “Protecting Your Content”
- Businessese on Facebook
- Businessese on Instagram
- Liss Legal
- Liss Legal on Instagram